DBS Therapy – Darren Boyce-Smith, Person-Centred Counsellor

Last updated: October 2025

Welcome to DBS Therapy. These Terms and Conditions outline the basis on which counselling services are provided through this website and in practice. By using this website or booking a session, you agree to the following terms.
 

1. General Information

DBS Therapy is the practice name of Darren Boyce-Smith, a BACP-registered Person-Centred Counsellor offering face-to-face and online counselling services in the Southampton, Eastleigh, and New Forest areas.
 

2. Counselling Services

Sessions are typically 50 minutes in duration and may be offered in person or online (via a secure video platform).
All sessions are conducted in accordance with the BACP Ethical Framework for the Counselling Professions.

Counselling aims to offer a supportive, confidential, and non-judgemental space to explore personal issues, but outcomes cannot be guaranteed.
 

3. Appointments and Cancellations

• Sessions must be booked in advance.

• A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.

• Cancellations made with less than 24 hours’ notice may be charged at the full session fee.

• Repeated cancellations or non-attendance may result in the discontinuation of sessions.
   

4. Fees and Payment

• Current session fees are listed on the website or agreed upon prior to starting therapy.

• Payment is due at the time of the session (or as otherwise agreed).

• Payments can be made by bank transfer, cash, or secure online payment.
   

5. Confidentiality

All sessions are confidential. Information shared will not be disclosed without your consent, except in circumstances where:

• There is a risk of serious harm to yourself or others;

• There is a legal obligation to disclose information (e.g. safeguarding concerns, terrorism, or court order).

Full details of confidentiality are discussed in the counselling agreement prior to starting therapy.
 

6. Online Counselling

Online sessions are delivered using secure, encrypted platforms. Clients are responsible for ensuring they have a private, safe space for sessions and a stable internet connection.
 

7. Website Use

The content on this website is for general information only and should not replace professional advice or counselling.
While every effort is made to keep information accurate and up to date, DBS Therapy makes no warranties about the completeness or reliability of the content.

Links to external websites are provided for information only; DBS Therapy is not responsible for their content or privacy practices.
 

8. Data Protection and Privacy

DBS Therapy complies with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Personal information is handled securely and used only for the purpose of providing counselling services.
For full details, please refer to the Privacy Policy.
 

9. Limitation of Liability

While every effort is made to provide a safe and professional service, DBS Therapy cannot be held liable for any loss, damage, or injury arising from the use of this website or counselling services, except as required by law.
 

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.
 

Contact

If you have any questions about these Terms and Conditions, please contact:
📧 darrenislistening@gmail.com